Shipping & Returns
Rushk.pk par hum fast aur reliable delivery ka wada karte hain. Neechay short policy details di hui hain.
Shipping Policy
- Delivery Time: 2–5 business days (city & courier load par depend karta hai).
- Shipping Charges: Orders Rs 1000+ par shipping FREE; otherwise standard courier charges apply.
- Tracking: Order dispatch ke baad tracking ID WhatsApp/Email par share ki jati hai.
- Address Changes: Order place hone ke 2 ghanton ke andar support se contact kar ke address update ho sakta hai.
Returns & Exchanges
- Window: 7 days from delivery (unused, unwashed, tags intact).
- Process: WhatsApp/Email par order ID ke sath request create karein; team 24–48 hrs mein respond karegi.
- Refund/Exchange: Approval ke baad refund 5–7 business days; ya same value ka exchange.
- Non-Returnable: Clearance/Sale items generally non-returnable hotay hain (agar defect ho to assess kiya jata hai).
Damaged / Incorrect Items
Agar aapko damaged ya galat product mila hai to 48 ghanton ke andar pictures ke sath hum se contact karein. Hum priority par resolve karte hain.
Support
Kisi bhi help ke liye: support@rushk.pk | Mon–Sat, 10am–6pm